Returns & Refunds

30-day returns

You may return most items within 30 days of delivery for a refund. To be eligible, the item must be in its original, unused condition and original packaging, with all included parts and accessories.

Return shipping

For standard returns (change of mind, no longer needed, ordered the wrong part), the customer is responsible for return shipping costs. We recommend a trackable shipping method — we can't issue a refund for an item we don't receive.

How to start a return

• Email info@cornerstonesupply.co with your order number and the item(s) you'd like to return.
• We'll reply with return instructions and the return address.
• Pack the item securely and ship it back within 30 days of delivery.

Refunds

Once we receive and inspect your return, we'll issue a refund to your original payment method, typically within 3–5 business days. Refunds cover the price of the item; original shipping charges are non-refundable. Your bank or card issuer may take additional time to post the refund.

Condition of items (sold as-is)

Our inventory is sourced from manufacturer overstock and surplus and is sold as-is. Every item is inspected and accurately graded before listing, and we do not offer a separate product warranty. However, if an item arrives damaged, defective, or not as described, that's on us — see below.

Damaged, defective, or wrong items

If your item arrives damaged, isn't what you ordered, or doesn't match its listing, contact us within 7 days of delivery with your order number and photos. We'll cover return shipping and send a replacement or issue a full refund, including original shipping.

Non-returnable items

Items marked "final sale," items returned after 30 days, and items not in their original condition may not be eligible for a refund.

Questions

Email info@cornerstonesupply.co or call (740) 672-3507 and we'll help.